Copyright © 1996 - 2017 OMS Web Solutions, LLC. All Rights Reserved
We gladly accept
If you have any questions or comments regarding our services, you can contact us via phone or email and we'll respond to you as soon as possible.  We hope to hear from you soon.
Contact OMS Web Solutions
Frequently Asked Questions
So you’re considering a website for your business, that’s great!  In today’s world, your business needs to gain the most exposure it can to compete successfully.  We have compiled a list of the most commonly asked questions. If you have a question that’s not listed here, please don’t hesitate to give us a call and we’ll help you with any of your concerns.
1.  How long will it take and how much will it cost? One of the most prevalent problems in working with a website designer is knowing when your project will be completed and what the final cost will be.  The most common thing we hear is "The company that was working on our website continued to tell us it was going to take more time and therefore the cost continued to increase".  At OMS this will never happen. Before we start any job, you will know when the project will be completed and exactly how much it will cost.  We work on a "Fixed" rate system, not an hourly rate (there are never any hidden charges).  Before selecting a designer, insist that they give you a fixed rate quote of the cost, and exactly when your project will be finished in writing.  Anything less is always unacceptable. 2.  Will I own my domain name? You ABSOLUTELY should own your domain name!  We so often hear about design company’s registering your domain name under their name in order to “control” your options.  This is very wrong and should never be allowed!  What this means is, that your website is not your property, but instead the property of the registrant.  Additionally some design company’s will purchase your domain for you and charge you an exorbitant price for doing so.  Anyone can purchase a domain name, typically starting at around $10 per year.  If we purchase your domain for you, it will be registered under your name with no price mark up, period! 3.  What kind of communications should I expect from a designer? One of the biggest complaints we hear is “the company never returns our calls & getting answers to our questions is all but impossible.”  This should be a no-brainer, communications though out the design process is paramount... anything less is unacceptable.  Common sense tells us that a designer that doesn’t return your calls or emails in a timely fashion, doesn’t value or appreciate your business enough to keep you informed, and is probably avoiding you because they don’t have the proper answers to your questions. 4.  Do you design your sites, or are they templates? We offer unique custom designs and we also offer custom graphics that you can employ with any template.  Our original designs are an excellent way to have a great looking site and save money in the design process.  The one thing to look out for when talking with a designer is… are they charging you a rate that reflects a custom design, while using a template. If you want a template site, that’s fine, there’s nothing wrong with that, just be careful as to what your paying for.  We can also help you customize any template to reflect the look of your business. 5.  Do you have a formal process that all projects go through? Yes, we do.  Our process has evolved through years of experience with dozens of diverse web projects.  Our process borrows principles from project management for software development and marketing production.  Each project at its inception has phases, deliverables, tasks and timelines defined.  Each phase works to refine a deliverable that will be presented to the client for approval before commencement of the next phase. 6.  What is the clients role in the development process? We strive to work with our clients as a seamless team.  Our process is flexible enough to let you determine what level of involvement you want.  Some clients want heavy, daily involvement in particular aspects of development, others want us to handle everything.  Your input on the project will be defined at the beginning of the project, based on your project needs and your preferences. 7.  Do I need to provide materials to complete the project? Yes. In order to meet the required finish date, we will need any materials you are providing for the site by a predetermined date.  If a client does miss a client deliverable deadline, the website delivery date may be delayed. 8.  What payment structure is offered for websites? Sites under $5,000 are usually 50% down to start and 50% at project completion.  Larger projects will usually require a smaller percentage down (30% typically), payments at mid-project milestones and a final payment on completion (30%-40% typically). 9.  How long has the design firm been in business? Because your business is very important to you and the last thing you want is some "fly by night" company or some guy that builds websites as a hobby.  OMS has been in business since 1996, so when you need any changes made to your sight in the future you can feel confident we'll be right here for you.
Serving: Lake of the Ozarks, Springfield, Kansas City, St. Louis, Columbia, Jefferson City & the World
So you’re considering a website for your business, that’s great!  In today’s world, your business needs to gain the most exposure it can to compete successfully. We have compiled a list of the most commonly asked questions. If you have a question that’s not listed here, please don’t hesitate to give us a call and we’ll help you with any of your concerns.
Frequently Asked Questions
1.  How long will it take and how much will it cost? One of the most prevalent problems in working with a website designer is knowing when your project will be completed and what the final cost will be. The most common thing we hear is "The company that was working on our website continued to tell us it was going to take more time and therefore the cost continued to increase".  At OMS this will never happen.  Before we start any job, you will know when the project will be completed and exactly how much it will cost.  We work on a "Fixed" rate system, not an hourly rate (there are never any hidden charges).  Before selecting a designer, insist that they give you a fixed rate quote of the cost, and exactly when your project will be finished in writing. Anything less is always unacceptable. 2.  Will I own my domain name? You ABSOLUTELY should own your domain name!  We so often hear about design company’s registering your domain name under their name in order to “control” your options.  This is very wrong and should never be allowed! What this means is, that your website is not your property, but instead the property of the registrant.  Additionally some design company’s will purchase your domain for you and charge you an exorbitant price for doing so.  Anyone can purchase a domain name, typically starting at around $10 per year.  If we purchase your domain for you, it will be registered under your name with no price mark up, period! 3.  What kind of communications should I expect from a designer? One of the biggest complaints we hear is “the company never returns our calls & getting answers to our questions is all but impossible.”  This should be a no-brainer, communications though out the design process is paramount... anything less is unacceptable.  Common sense tells us that a designer that doesn’t return your calls or emails in a timely fashion, doesn’t value or appreciate your business enough to keep you informed, and is probably avoiding you because they don’t have the proper answers to your questions. 4.  Do you design your sites, or are they templates? We offer unique custom designs and we also offer custom graphics that you can employ with any template.  Our original designs are an excellent way to have a great looking site and save money in the design process.  The one thing to look out for when talking with a designer is… are they charging you a rate that reflects a custom design, while using a template. If you want a template site, that’s fine, there’s nothing wrong with that, just be careful as to what your paying for. We can also help you customize any template to reflect the look of your business. 5.  Do you have a formal process that all projects go through? Yes, we do.  Our process has evolved through years of experience with dozens of diverse web projects.  Our process borrows principles from project management for software development and marketing production.  Each project at its inception has phases, deliverables, tasks and timelines defined.  Each phase works to refine a deliverable that will be presented to the client for approval before commencement of the next phase. 6.  What is the clients role in the development process? We strive to work with our clients as a seamless team.  Our process is flexible enough to let you determine what level of involvement you want.  Some clients want heavy, daily involvement in particular aspects of development, others want us to handle everything. Your input on the project will be defined at the beginning of the project, based on your project needs and your preferences. 7.  Do I need to provide materials to complete the project? Yes. In order to meet the required finish date, we will need any materials you are providing for the site by a predetermined date.  If a client does miss a client deliverable deadline, the website delivery date may be delayed. 8.  What payment structure is offered for websites? Sites under $5,000 are usually 50% down to start and 50% at project completion.  Larger projects will usually require a smaller percentage down (30% typically), payments at mid-project milestones and a final payment on completion (30%-40% typically). 9.  How long has the design firm been in business? Because your business is very important to you and the last thing you want is some "fly by night" company or some guy that builds websites as a hobby. OMS has been in business since 1996, so when you need any changes made to your sight in the future you can feel confident we'll be right here for you.
Copyright © 1996 - 2017 OMS Web Solutions, LLC. All Rights Reserved
We gladly accept
If you have any questions or comments regarding our services, you can contact us via phone or email and we'll respond to you as soon as possible. We hope to hear from you soon. *Indicates required fields
Contact OMS Web Solutions
Serving: Lake of the Ozarks, Springfield, Kansas City, St. Louis, Columbia, Jefferson City & the World
Frequently Asked Questions
So you’re considering a website for your business, that’s great!  In today’s world, your business needs to gain the most exposure it can to compete successfully.  We have compiled a list of the most commonly asked questions. If you have a question that’s not listed here, please don’t hesitate to give us a call and we’ll help you with any of your concerns.
Copyright © 1996 - 2017 OMS Web Solutions, LLC. All Rights Reserved
We gladly accept
If you have any questions or comments regarding our services, you can contact us via phone or email and we'll respond to you as soon as possible.  We hope to hear from you soon.
Contact OMS Web Solutions
1.  How long will it take and how much will it cost? One of the most prevalent problems in working with a website designer is knowing when your project will be completed and what the final cost will be.  The most common thing we hear is "The company that was working on our website continued to tell us it was going to take more time and therefore the cost continued to increase".  At OMS this will never happen. Before we start any job, you will know when the project will be completed and exactly how much it will cost.  We work on a "Fixed" rate system, not an hourly rate (there are never any hidden charges).  Before selecting a designer, insist that they give you a fixed rate quote of the cost, and exactly when your project will be finished in writing.  Anything less is always unacceptable. 2.  Will I own my domain name? You ABSOLUTELY should own your domain name!  We so often hear about design company’s registering your domain name under their name in order to “control” your options.  This is very wrong and should never be allowed!  What this means is, that your website is not your property, but instead the property of the registrant.  Additionally some design company’s will purchase your domain for you and charge you an exorbitant price for doing so.  Anyone can purchase a domain name, typically starting at around $10 per year.  If we purchase your domain for you, it will be registered under your name with no price mark up, period! 3.  What kind of communications should I expect from a designer? One of the biggest complaints we hear is “the company never returns our calls & getting answers to our questions is all but impossible.”  This should be a no-brainer, communications though out the design process is paramount... anything less is unacceptable.  Common sense tells us that a designer that doesn’t return your calls or emails in a timely fashion, doesn’t value or appreciate your business enough to keep you informed, and is probably avoiding you because they don’t have the proper answers to your questions. 4.  Do you design your sites, or are they templates? We offer unique custom designs and we also offer custom graphics that you can employ with any template.  Our original designs are an excellent way to have a great looking site and save money in the design process.  The one thing to look out for when talking with a designer is… are they charging you a rate that reflects a custom design, while using a template. If you want a template site, that’s fine, there’s nothing wrong with that, just be careful as to what your paying for.  We can also help you customize any template to reflect the look of your business. 5.  Do you have a formal process that all projects go through? Yes, we do.  Our process has evolved through years of experience with dozens of diverse web projects.  Our process borrows principles from project management for software development and marketing production.  Each project at its inception has phases, deliverables, tasks and timelines defined.  Each phase works to refine a deliverable that will be presented to the client for approval before commencement of the next phase. 6.  What is the clients role in the development process? We strive to work with our clients as a seamless team.  Our process is flexible enough to let you determine what level of involvement you want.  Some clients want heavy, daily involvement in particular aspects of development, others want us to handle everything.  Your input on the project will be defined at the beginning of the project, based on your project needs and your preferences. 7.  Do I need to provide materials to complete the project? Yes. In order to meet the required finish date, we will need any materials you are providing for the site by a predetermined date.  If a client does miss a client deliverable deadline, the website delivery date may be delayed. 8.  What payment structure is offered for websites? Sites under $5,000 are usually 50% down to start and 50% at project completion.  Larger projects will usually require a smaller percentage down (30% typically), payments at mid-project milestones and a final payment on completion (30%-40% typically). 9.  How long has the design firm been in business? Because your business is very important to you and the last thing you want is some "fly by night" company or some guy that builds websites as a hobby.  OMS has been in business since 1996, so when you need any changes made to your sight in the future you can feel confident we'll be right here for you.
Serving: Lake of the Ozarks, Springfield, Kansas City, St. Louis, Columbia, Jefferson City & the World
FAQ
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